Public Consultation on Proposed Overhaul of Penalty Fare Appeals System

The Department for Transport and Claire Perry MP have proposed an overhaul of the rail penalty fare appeals scheme.  This includes a public consultation on proposals that aim to make the rail penalty fare system fairer for passengers.  The public consultation runs until April 27.

In overview:

  • Removing references to criminal sanctions in letters chasing penalty fare payments.
  • Requiring both appeals bodies to suspend the 21 day deadline for payment after an appeal has been lodged.
  • Forcing appeals bodies to be separated from parent train operating companies.
  • Creating an independent final appeals body.
  • Introducing regular “health checks” of the system.

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